Shipping & Returns

When Will I Receive My Order?

Orders are typically processed and fulfilled within 1–3 business days, after that, they are shipped.

Estimated Shipping Times:

Europe: 4-14 business days

North America: 4-14 business days

Australia & New Zealand: 4-14 business days

All other regions: 7-31 business days

Shipping is always FREE on all orders.

Once your order is placed, you’ll receive a confirmation email. As soon as your order ships, we’ll send you a tracking number so you can follow its journey.

If your order hasn’t shipped yet and you’d like to request a refund, please contact our customer support team. 
Please note: Once your order has been shipped, all sales are final. However, if you receive a defective product or are unsatisfied with the quality, don’t hesitate to reach out — we’re here to help.

help.degenclothing@gmail.com

 

My Order Should Have Arrived by Now — What Should I Do?

If your order hasn’t arrived yet, please check the following before contacting us:

• 📧 Review your shipping confirmation email to ensure the delivery address is correct.

If everything looks correct and your package is still missing, please reach out to us at help.degenclothing@gmail.com with your order number. You can also contact us directly on TikTok @degenclothinggg — we’re happy to help!